Terms & Condition

User Terms & Conditions

Welcome to the Sura Paaram Beverages App ("we," "our," or "us"). These Terms and Conditions (“Terms”) govern your use of our website, mobile application, and related services (collectively, the “Platform”). By accessing or using our Platform, you agree to be legally bound by these Terms.

1. Account Registration

  • To access certain features or make purchases, you may be required to create an account.

  • You agree to provide true, accurate, current, and complete information during registration.

  • You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

2. Use of the Platform

  • You agree to use the Platform only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment.

  • You shall not use the Platform to post or transmit any content that is illegal, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.

3. Product Information and Orders

  • We strive to provide accurate product descriptions, pricing, and availability; however, errors may occur.

  • All orders placed through the Platform are subject to acceptance and availability.

  • Prices and availability are subject to change without prior notice.

  • We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing, or suspicion of fraud.

4. Payments

  • Payments must be made through the methods provided on the Platform.

  • You agree to pay all charges incurred by your account, including applicable taxes and shipping fees.

  • Payment information is processed securely through third-party payment gateways; we do not store your payment card details.

5. Delivery and Shipping

  • Delivery timelines provided are estimates and not guaranteed.

  • You agree to provide accurate delivery information and be available to receive your order.

  • We are not responsible for delays or issues caused by incorrect address details or force majeure events.

6. Returns and Refunds

  • Our return and refund policies are outlined separately on the Platform and must be followed.

  • Refunds will be processed according to the stated policy and after verification of eligibility.

7. Intellectual Property

  • All content on the Platform including logos, text, images, and designs are our property or used with permission.

  • You may not use, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability

  • The Platform and all services are provided “as is” without warranties of any kind.

  • We do not guarantee the accuracy, reliability, or availability of the Platform at all times.

  • To the maximum extent permitted by law, we shall not be liable for any damages arising from your use of the Platform or inability to use it.

9. Privacy

  • Your use of personal information is governed by our Privacy Policy. By using the Platform, you consent to our collection and use of your data as described therein.

10. Termination

  • We may suspend or terminate your access to the Platform without notice for violation of these Terms.

  • You may close your account at any time by following the designated process.

11. Governing Law

  • These Terms are governed by and construed in accordance with the laws applicable in your jurisdiction.

12. Changes to Terms

  • We reserve the right to update or modify these Terms at any time.

  • Continued use of the Platform after changes constitutes your acceptance of the new Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Phone: 96039 56959