Return Policy

Thank you for shopping with Sura Paaram Beverages App. We want you to be completely satisfied with your purchase. If you need to return an item, please review the following guidelines:

1. Return Period:
You may return products within 7 days of receiving your order.

2. Condition:
Items must be unused, unopened, and in their original packaging to be eligible for a return.

3. Non-Returnable Items:
Perishable goods, opened products, or items damaged due to misuse cannot be returned.

4. Defective or Wrong Items:
If you receive a damaged or incorrect product, please contact us within 48 hours with photos. We will arrange a replacement or refund.

5. Return Process:
Contact our customer support to initiate a return. Unauthorized returns may not be accepted.

6. Refunds:
Refunds will be processed after we receive and inspect the returned product, typically within 7-10 business days.

7. Shipping Costs:
Return shipping charges are the customer’s responsibility unless the return is due to our error.

Contact Us:
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