Shipping Policy

At Sura Paaram Beverages App, we are committed to delivering your favorite traditional and modern beverages safely and promptly. Please read our shipping policy carefully to understand how we handle order processing and delivery.

1. Order Processing Time

• Orders are typically processed within 1-3 business days after payment confirmation.

• During peak seasons or promotional events, processing times may be extended. We will notify you in case of any delays.

2. Shipping Methods and Delivery Time

• We partner with trusted courier services to ensure reliable delivery.

• Estimated delivery times vary based on your location and shipping method chosen at checkout, generally ranging from 3 to 7 business days.

• Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather, customs clearance, or courier delays.

3. Shipping Charges

• Shipping fees are calculated at checkout based on the delivery location, weight, and size of the order.

• Free shipping offers, if any, will be clearly indicated during promotions or as part of special offers.

4. Delivery Address

• Please ensure your delivery address is accurate and complete.

• We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

• If you need to change the delivery address after placing your order, please contact our support team immediately.

5. Order Tracking

• Once your order is shipped, you will receive a confirmation email or SMS with tracking details.

• You can use this information to monitor your shipment’s progress.

6. Delivery Issues

• If your package is lost, damaged, or not received within the estimated delivery time, please contact us promptly so we can assist you.

• We may require photos or other documentation to process claims with the courier.

7. International Shipping

• Currently, we ship only within [specify regions or countries, e.g., India].

• For international shipping inquiries, please contact our customer support.

8. Contact Us

For any questions regarding your shipment or our shipping policy, please reach out to us at:

Phone: 96039 56959